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KEYZINE: An e-zine for LEADERS:
ABOUT THE PEOPLE PART OF
BUSINESS
Volume
76, July 2007
Publisher: © Key Associates, 2007
ISSN #
1545-8873
http://www.mkkey.com/
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This Issue: "Values-driven Organizations"
Contents:
CONSISTENTLY LIVING WORD AND DEED,
AND BEING STRONG ENOUGH TO CALL
OTHERS ON THAT.
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MAINTAINING YOURSELF AS A
LEADER
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Organizational transformation always starts
with
personal transformation. The deepest connection
bonding people together is shared values.
Values guide our decisions and actions, in an
unconscious way. We leaders may be out of touch
with what our values are.
Identify and explore your core values--name 4-6
that really matter. Write your own definition of
them,
take an inventory of how well you are living up to
these values, and adapt your actions accordingly.
Then do the same with your organization. What
is the intersect between your values and your
group's? A high degree of alignment is invaluable
in orchestrating cultural change.
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FREQUENTLY ASKED
QUESTIONS
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Define
"values."
Values
mean different things to different people.
Some see them as "ideals"--a principle, standard,
or quality-- that we experience as inherently good
and desirable (often called end values or intrinsic values).
An example might be "honesty" or "courage."
Others refer to how one should conduct oneself and
behave toward others (called instrumental values).
An example might be "forgiveness."
The root is valor, which means strength.
Values are implicit and influence every sector
of our lives: our moral judgment, our relationships,
our commitments to personal and organizational goals.
Their strength is in their power to guide action.
How doe we identify our team's values?
If everyone had the same set of values, it would
be easy to work as a team. Here are some questions
to surface and clarify your team or organization's value
set (Scott et al., 1993):
* What do we stand for?
* What behaviors would mirror these values?
* How do we treat our employees?
* How do we treat our customers?
* What are the core values that are more important to us than profits?
* How do we want to treat each other at work?
* How do we want to be seen by the community?
There are preset lists of values to look at and draw from:
http://www.gurusoftware.com/GuruNet/Personal/Topics/Values.htm
and http://www.selfcounseling.com/help/personalsuccess/personalvalues.html-personal
values
http://www.gurusoftware.com/GuruNet/Social/Topics/Values.htm
- social values
http://www.gurusoftware.com/GuruNet/Business/Values.htm
- business values
Have everyone list five: one per post-it and examine the commonalities.
How does one know a organizational value is really a value?
1. It is a collective belief organization-wide.
2. It determines the norms/standards for acceptable behavior.
3. People know and care when the value is not adhered to.
4. It is enduring.
5. There are myths, rituals, and stories that support its existence.
(see http://www.mindfulness.com/mbl1.html)
Could we see some examples of company values?
Whole Foods
http://www.wholefoodsmarket.com/company/corevalues.html
IBM http://www.ibm.com/ibm/values/us/
Intel http://www.intel.com/jobs/workplace/values.htm
Yahoo http://docs.yahoo.com/info/values/
ebay http://pages.ebay.com/community/people/values.html
The U.S. Army http://www.army.mil/cmh-pg/LC/The%20Mission/the_seven_army_values.htm
Earthlink http://www.earthlink.net/about/cvb/
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EDUCATIONAL OPPORTUNITIES
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Evaluate your business values
http://www.gurusoftware.com/GuruNet/Business/Topics/Values.htm
An HR how-to on Values
http://humanresources.about.com/od/success/qt/values_s7.htm
Key Associates offers leadership training and
facilitation of retreats to form an organization's
mission, vision, and values:
http://www.mkkey.com/.
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OTHER USEFUL WEBSITES
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Selected websites on human values
http://www.uia.org/values/webval.htm
An assessment of values for employees and job-seekers
http://www.quintcareers.com/workplace_values.html
Former Keyzines on related topics:
Volume
34, January 2004 - Ethics
Volume 60, March
2006 - The Power of Vision
Volume
61, April 2006 - On Purpose
Volume 73, April
2007 - Principled Leadership
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ARTICLES/PUBLICATIONS
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Barrett, Richard. Building
a Values-Driven Organization:
A Whole System Approach to Cultural Transformation.
Butterworth-Heinemann, 2006.
Ben-Ner, Avner & Putterman, Louis. Economics,
Values,
and Organization. Cambridge University Press, 2002.
Gallagher, Richard S. The
Soul of an Organization:
Understanding the Values That Drive Successful
Corporate Cultures. Kaplan Business, 2002.
Hoag, Bruce & Cooper, Gary L. Managing
Value-based
Organizations: It's Not What You Think. Edward Elgar
Publishing, 2006.
Huerman, Tom. Values Matter, Pamphlet 86, April 2005.
Peck, Scott. People of the Lie. Touchstone, 1998.
Rokeach, Milton. Beliefs,
Attitudes and Values:
A Theory of Organization and Change (Jossey-Bass
Behavioral Science Series). Jossey-Bass, 1968.
Scott, Cynthia D,. Jaffe, Dennis T. & Glenn R. Toffe.
Organizational
Vision, Values, and Mission: Building
the Organization of Tomorrow. Crisp Publications,
1993.