#######################################

     KEYZINE: An e-zine for LEADERS:
   ABOUT THE PEOPLE PART OF BUSINESS
             Volume 76, July 2007
  Publisher: © Key Associates, 2007
              ISSN # 1545-8873
           http://www.mkkey.com/

#######################################

                         

This Issue: "Values-driven Organizations"

Contents:


"The values by which we are to survive are not rules 
for just and unjust conduct, but are those deeper 
illuminations in whose light justice and injustice, 
good and evil, means and ends are seen in fearful 
sharpness of outline."
                                       - Jacob Bronowski

"If we are to achieve a richer culture, rich in contrasting 
values, we must recognize the whole gamut of human 
potentialities, and so weave a less arbitrary social fabric, 
one in which each diverse gift will find a fitting place."
                              
- Margaret Mead

"Character cannot be developed in ease and quiet.  
Only through experience of trial and suffering can 
the soul be strengthened, ambitions inspired, and 
success achieved."
                             
- Helen Keller
 
"A people that values its privileges over its principals 
soon loses both."
                             
- Dwight D. Eisenhower

**************************************
WHAT'S HOT IN LEADERSHIP
**************************************
CONTEMPLATION OF PERSONAL VALUES.
GUIDING THE ORGANIZATION IN ARTICULATING 
ITS VALUES.
 
TRANSLATING THE VALUES INTO PRINCIPLES:
guidelines for behavior.

CONSISTENTLY LIVING WORD AND DEED, 
AND BEING STRONG ENOUGH TO CALL 
OTHERS ON THAT.

***************************************
MAINTAINING YOURSELF AS A LEADER
***************************************
Organizational transformation always starts with 
personal transformation. The deepest connection 
bonding people together is shared values.

Values guide our decisions and actions, in an 
unconscious way.  We leaders may be out of touch 
with what our values are.

Identify and explore your core values--name 4-6 
that really matter
.  Write your own definition of them, 
take an inventory of how well you are living up to 
these values, and adapt your actions accordingly.

Then do the same with your organization.  What 
is the intersect between your values and your 
group's?  A high degree of alignment is invaluable 
in orchestrating cultural change. 

**************************************
FREQUENTLY ASKED QUESTIONS
**************************************
Define "values."

Values mean different things to different people.  
Some see them as "ideals"--a principle, standard, 
or quality-- that we experience as inherently good 
and desirable (often called end values or intrinsic values).  
An example might be "honesty" or "courage."
Others refer to how one should conduct oneself and 
behave toward others (called instrumental values).  
An example might be "forgiveness."

The root is valor, which means strength.
Values are implicit and influence every sector 
of our lives: our moral judgment, our relationships, 
our commitments to personal and organizational goals.  
Their strength is in their power to guide action.

How doe we identify our team's values?

If everyone had the same set of values, it would 
be easy to work as a team.  Here are some questions 
to surface and clarify your team or organization's value 
set (Scott et al., 1993):

*  What do we stand for?
*  What behaviors would mirror these values?
*  How do we treat our employees?
*  How do we treat our customers?
*  What are the core values that are more important to us than profits?
*  How do we want to treat each other at work?
*  How do we want to be seen by the community?

There are preset lists of values to look at and draw from:

http://www.gurusoftware.com/GuruNet/Personal/Topics/Values.htm 
and http://www.selfcounseling.com/help/personalsuccess/personalvalues.html-personal values
http://www.gurusoftware.com/GuruNet/Social/Topics/Values.htm - social values
http://www.gurusoftware.com/GuruNet/Business/Values.htm - business values

Have everyone list five: one per post-it and examine the commonalities.

 

How does one know a organizational value is really a value?

1.  It is a collective belief organization-wide.
2.  It determines the norms/standards for acceptable behavior.
3.  People know and care when the value is not adhered to.
4.  It is enduring.
5.  There are myths, rituals, and stories that support its existence.
(see http://www.mindfulness.com/mbl1.html)

 

Could we see some examples of company values?

Whole Foods http://www.wholefoodsmarket.com/company/corevalues.html
IBM http://www.ibm.com/ibm/values/us/
Intel http://www.intel.com/jobs/workplace/values.htm
Yahoo http://docs.yahoo.com/info/values/
ebay http://pages.ebay.com/community/people/values.html
The U.S. Army http://www.army.mil/cmh-pg/LC/The%20Mission/the_seven_army_values.htm
Earthlink http://www.earthlink.net/about/cvb/

**************************************
EDUCATIONAL OPPORTUNITIES
**************************************
Evaluate your business values
http://www.gurusoftware.com/GuruNet/Business/Topics/Values.htm

An HR how-to on Values 
http://humanresources.about.com/od/success/qt/values_s7.htm

Key Associates offers leadership training and 
facilitation of retreats to form an organization's 
mission, vision, and values:
http://www.mkkey.com/.  

**************************************
OTHER USEFUL WEBSITES 
**************************************
Selected websites on human values
http://www.uia.org/values/webval.htm

An assessment of values for employees and job-seekers
http://www.quintcareers.com/workplace_values.html

Former Keyzines on related topics:
Volume 34, January 2004 - Ethics
Volume 60, March 2006 - The Power of Vision

Volume 61, April 2006 - On Purpose
Volume 73, April 2007 - Principled Leadership


**************************************
ARTICLES/PUBLICATIONS                              
************************************** 
Barrett, Richard.  Building a Values-Driven Organization: 
A Whole System Approach to Cultural Transformation
.
Butterworth-Heinemann, 2006.

Ben-Ner, Avner & Putterman, Louis.  Economics, Values, 
and Organization
. Cambridge University Press, 2002.

Gallagher, Richard S.  The Soul of an Organization: 
Understanding the Values That Drive Successful 
Corporate Cultures
.
  Kaplan Business, 2002.

Hoag, Bruce & Cooper, Gary L.  Managing Value-based 
Organizations: It's Not What You Think
.  Edward Elgar 
Publishing, 2006.

Huerman, Tom.  Values Matter, Pamphlet 86, April 2005.

Peck, Scott.  People of the Lie.  Touchstone, 1998.

Rokeach, Milton.  Beliefs, Attitudes and Values: 
A Theory of Organization and Change (Jossey-Bass 
Behavioral Science Series)
.  Jossey-Bass, 1968.

Scott, Cynthia D,. Jaffe, Dennis T. & Glenn R. Toffe.  
Organizational Vision, Values, and Mission: Building 
the Organization of Tomorrow
.  Crisp Publications, 
1993.