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KEYZINE: An e-zine for
LEADERS:
ABOUT THE PEOPLE PART OF BUSINESS
Volume 32, November 2003
Publisher: © Key Associates, 2003
ISSN # 1545-8873
http://www.mkkey.com
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New contact info
for Key Associates:
phone (615) 665-1622/fax (615) 665-8902
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This Issue: On "Renewing Ourselves"
Contents:
"We don't see things as they are, we see them as we are."
- Anais Nin
"(t)he antidote to exhaustion is not necessarily rest...
(it) is wholeheartedness."
- David Whyte
"Every pearl is the oyster's small victory over irritation."
- Anon
"Things turn out best for the people who make the
best of the way things turn out."
- Art Linkletter
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WHAT'S HOT IN LEADERSHIP
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DESIGNING WORK TO PROVIDE OPPORTUNITIES
FOR PERSONAL GROWTH, AUTONOMY AND
VARIETY. ALLOWING PEOPLE TO GOVERN
THE PROCESSES THEY OWN.
AVOIDING OVERLOAD BY SEEKING OUT
AND LETTING GO OF NON-VALUE-ADDED WORK.
PUTTING WORK IN PERSPECTIVE AND
KEEPING IT THERE--AS ONLY A PART OF
LIFE'S CONTINUUM.
PROVING OPPORTUNITIES FOR ASSOCIATES
TO INTERACT IN NON-WORK WAYS.
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MAINTAINING YOURSELF AS A LEADER
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Begin by analyzing your own style and personality.
Are you impatient, hurried, frustrated with others,
and trying to do several things at the same time
(called stacking)? Take you own pulse--you may
be the very model of burn-out. Your actions set
the tone for the prevailing work model. Breathe,
take stock of what's important, and get a life.
Ask yourself if you are:
1. Overly perfectionistic?
2. Socially isolated or at odds with people?
3. Physically manifesting stress
through headaches, upset stomach, weight gain
or loss, teeth grinding, sleep disturbances?
4. Increasing your dependence on
drugs, alcohol, food and other addictive
substances?
5. Short-tempered?
6. Down in the dumps, drained or negative?
7. Avoiding decisions, work, commitments?
8. Feeling the "blahs" (inertia, apathy)?
If any of these symptoms of stress describe you,
read on for some tips from the experts.
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FREQUENTLY ASKED QUESTIONS
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Job stress is a fact of life in this economy, with
all the down-sizing and economic pressures. How
do we fit in a "stress management" program?
Simple teachings. Help people:
* Mentally shift their view from crisis to challenge.
* Manage time--prioritize, but don't be ruled by to-do lists.
* Adopt healthy living--exercise, eat well, and get enough sleep.
* Seek social support--family, friends, co-workers.
* Eliminate substance abuse.
* Relax--deep breathing, creative enterprise, laughter, play.
* Share the load--delegate, manage up, consult with.
* Let go of things they have no control over.
* Live one day at a time.
* Cultivate optimism (see our last month's E-zine
on the topic Volume
31, October 2003).
We are so short-staffed, I can't give people time
off right now, and I can tell they need it.
Instead of time off, how about "Time-Out?"
This isn't a coffee break. It's time when employees
are shifted to less stressful work, while fresh
troops are assigned to the tasks. Disney uses
this rotation system routinely to divert boredom
and keep people fresh. Associates may move from
driving the tram to taking tickets to sweeping
and greeting.
Create Time-Out space, free from distraction,
where people can sit and relax, close their eyes
and mentally envision themselves in the mountains
or at the beach. Take a walk or a breathing break.
Connect with nature. Play music. It only takes
10 minutes to revive a person.
If they can't leave their desk, do yoga there
(http://www.mydailyyoga.com/yogaindex.html).
When the holiday season should be down time,
why are we stressing out more?
Here are some of the causes (outside of work),
offered by Dr. Morton C. Orman:
#1: Social and Personal Expectations
#2: Too Many Responsibilities
#3: Trying To Change Or Control Other People
#4: Unpleasant Memories (of Holidays)
#5: Unpleasant Emotions And Other Body Reactions
#6: Blaming Yourself Or Others When Things Go Wrong
#7: Failing To Anticipate Likely Problems And Delays
#8: Using Food, Drugs, Or Alcohol To Cope With Stress
#9: Expecting Things To Go Well
#10: Expecting Others To Behave As You Prefer
Read on for more details and his cure
http://stresscure.com/health/holidays.html
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EDUCATIONAL OPPORTUNITIES
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A one-hour PowerPoint to download and use in
Stress Management Training
http://stressstop.com/?source=overture
Phone and e-mail consultation, as well as pre-
recorded job stress help tips
http://www.jobstresshelp.com/
Your one-stop guide to stress resources
http://stress.about.com/library/bljobstresscenter.htm
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OTHER USEFUL WEBSITES
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A collection of stress tests/resources
http://www.rudebusters.com/stresqwz.htm
A resource for relieving stress and enjoying life
http://stresscure.com
The Job Stress Network of the Center for
Social Epidemiology http://www.workhealth.org/
A link to more links
http://www.heartskillscoach.com/job-stress.shtml
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ARTICLES/PUBLICATIONS
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http://store.yahoo.com/stress/books.html
Please check our Back Issues:
Volume 1, April 2001-On Leadership
Volume 2, May 2001- On Innovation
Volume 3, June 2001-On Coaching
Volume 4, July 2001-On Change
Volume 5, August 2001 -On Spirit at Work
Volume
6, September 2001 - On Stress
Reactions to Terrorism and Major Disasters
Volume 7, October 2001 - On Mediating Conflict
Volume 8, November 2001 - On Keeping Customers
(Volume 9 - A survey for subscribers only)
Volume 10, January 2002 - Meetings
Volume 11, February 2002 - Teams
Volume 12, March 2002 - Facilitation
Volume 13, April 2002 - Trust & Integrity
Volume 14, May 2002 - Learning Organizations
Volume 15, June 2002 - Motivation
Volume 16, July 2002 - Dealing with Difficult People
Volume 17, August 2002 - Keeping Good People
Volume 18, September 2002 - Organizational Culture
Volume 19, October 2002 - Lean Does Not Have to Be Mean
Volume 20, November 2002 - Speaking from the Heart
Volume 21, December 2002 - Joy in the Workplace
Volume 22, January 2003 - Personal Change
Volume 23, February 2003 - Evolving Workplaces: Telework
Volume 24, March 2003 - The Leader as Storyteller
Volume 25, April 2003 - When Enough is Not Enough
Volume 26, May 2003 - Creative Expression
Volume 27, June 2003 - Facilitative Leadership
Volume 28, July 2003 - Pride in Work
Volume 29, August 2003 - On Transformation
Volume 30, September 2003 - On Effective Listening
Volume 31, October 2003 - On Optimism
Simply visit our website http://www.mkkey.com
and
click on "Subscribe to our Newsletter/Get Back Issues."
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Contact:
M. K. Key, Ph.D.
Psychologist
Key Associates
Nashville, Tennessee
phone (615) 665-1622/fax (615) 665-8902