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KEYZINE: An e-zine for
LEADERS:
ABOUT THE PEOPLE PART OF BUSINESS
Volume 34, January 2004
Publisher: © Key Associates, 2004
ISSN # 1545-8873
http://www.mkkey.com
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New contact info
for Key Associates:
phone (615) 665-1622/fax (615) 665-8902
1857 Laurel Ridge, Nashville TN 37215
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This Issue: On "Ethics"
Contents:
"Your ethical system is your map of the good life."
-
M. Scott Peck
"Only a human being is capable of being ethical;
not abstract things like companies, government, media."
- W. Robert Thompson,
Attorney and Ethics Specialist
"It is impossible for us to break the law. We can
only break ourselves against the law."
- Cecil B. deMille
commenting on his movie,
The
Ten Commandments
The ideals which have always shone before me
and filled me with the joy of living are goodness,
beauty, and truth. To make a goal of comfort or
happiness has never appealed to me; a system of
ethics built on this basis would be sufficient
only for a herd of cattle.
- Albert Einstein
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WHAT'S HOT IN LEADERSHIP
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LEADING BY PRINCIPLES, NOT DICTATING
PRACTICES.
ARTICULATING THE VALUES OF AN
ORGANIZATION, AS A FOUNDATION FOR
PRINCIPLES AND ETHICS.
CREATING CONDITIONS FOR ETHICAL
REFLECTION--DIALOGUE ABOUT
"WHAT'S RIGHT."
CONDUCTING ONESELF WITH THE UTMOST
INTEGRITY: LIVING AT YOUR WORD AND
KEEPING AGREEMENTS YOU MAKE.
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MAINTAINING YOURSELF AS A LEADER
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As a leader, you are the primary ethics teacher
in your organization. What you do, what you omit
sends signals to the observing. And they
will remember what you do, long after they forget
what you said.
Frequently, you must choose right over right, or
what is both right and good for your organization.
Ethical dilemmas are defining moments for your
leadership. By exposing how you make ethical
decisions, you reveal the content of your own
character and renew what values are
to be embraced by your organization.
Make time for ethical reflection and consultation.
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FREQUENTLY ASKED QUESTIONS
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When there is no clear right or wrong, how do
I proceed?
Let me direct you to the writing of William D. Hitt.
His typology of ethical principles categorizes the
major schools of thinking. He believes you should
test your dilemma from all four perspectives:
A. End-result Ethics: What are the expected
consequences and what will produce the most
good for the most people?
B. Rule Ethics: Are there laws, policies, codes
of ethics that guide this?
C. Social Contract Ethics: What are the norms
in our culture and the values of our organization?
D. Personalistic Ethics: What are our personal
convictions and what feels like the right thing to do?
How do I maintain a workplace environment
that encourages honest and open communication
about ethical issues?
These are the conditions for ethical reflection:
- Dialogue (value learning over being right)
- Inquiry through open questions (what & how)
- Trust
- Involvement in decision-making
- Role flexibility
- Diversity of opinion
- Far-sightedness
- Focus on issues and facts, not blaming
The area that concerns me most is how our
people treat each other. Any suggestions?
Some organizations have developed ground
rules or principles or even a covenant, to
define how individuals will behave with each other.
For example, the management team at Shannon
Health System in San Angelo, Texas developed these:
And Memorial Hospital in Logansport, Indiana:
How do you go about developing an ethics program?
The core is your company Purpose and Values.
Your Code of Ethics or Principles derive from
these. Insert teaching moments and ethics
discussions in orientations, meetings, seminars.
Maintain an open door and invite feedback.
Conduct periodic ethics reviews.
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EDUCATIONAL OPPORTUNITIES
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Web resources for teaching ethics
http://ubmail.ubalt.edu/%7Erbento/hoffberger/hc18webethics.htm
BizEthicsBuzz,
a monthly newsletter available through
BizEthics@b.bcentral.com
Business
Ethics: Corporate Social Responsibility Report,
a quarterly journal available through
Ethics Web Bookstore
http://www.ethicsweb.ca/books/
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OTHER USEFUL WEBSITES
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Applied Ethics on the WWW
http://www.ethicsweb.ca/resources/
Codes of ethics online
http://www.iit.edu/departments/csep/PublicWWW/codes/index.html
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ARTICLES/PUBLICATIONS
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Badaracco,
Joseph L.
Defining Moments: When
Managers Must Choose Between Right and Right.
Harvard Business School Press, 1997.
Briskin,
Alan.
The Stirring of Soul in the Workplace.
Berrett-Koehler, 1998.
Hart,
Lois B. & Waisman, Charlotte S. 50 Activities for
Developing Leaders: Volume II. HRD Press, 2003.
Hitt,
William D. Ethics and Leadership. Batelle
Memorial Institute, 1990.
Hultman,
Ken. Balancing
Individual and Organizational
Values: Walking the Tightrope to Success.
Jossey-Bass/Pfeiffer,
2001.
Kidder,
Rushworth M.
How Good People Make
Tough Choices: Resolving the Dilemmas of Ethical
Living. Fireside, 1996.
Kouzes,
James M. & Posner, Barry Z. The Credibility
Factor: How Leaders Gain and Lose It, Why People
Demand It. Jossey-Bass, 2003.
Maxwell,
John C. There's
No Such Thing As "Business"
Ethics: There's Only One Rule For Making Decisions.
Warner Faith, 2003.
Peale,
Norman V. Peale & Blanchard, Ken.
The Power
of Ethical Management. William Morrow, 1998.
Seglin,
Jeffrey L. The Good, the Bad, and Your Business:
Choosing Right When Ethical Dilemmas Pull you Apart.
John Wiley & Sons, 2000.
Wheatley,
Margaret J. & Kellner-Rogers, Myron.
A Simpler Way.
Berrett-Koehler, 1999.
Please check our Back Issues:
Volume 1, April 2001-On Leadership
Volume 2, May 2001- On Innovation
Volume 3, June 2001-On Coaching
Volume 4, July 2001-On Change
Volume 5, August 2001 -On Spirit at Work
Volume
6, September 2001 - On Stress
Reactions to Terrorism and Major Disasters
Volume 7, October 2001 - On Mediating Conflict
Volume 8, November 2001 - On Keeping Customers
(Volume 9 - A survey for subscribers only)
Volume 10, January 2002 - Meetings
Volume 11, February 2002 - Teams
Volume 12, March 2002 - Facilitation
Volume 13, April 2002 - Trust & Integrity
Volume 14, May 2002 - Learning Organizations
Volume 15, June 2002 - Motivation
Volume 16, July 2002 - Dealing with Difficult People
Volume 17, August 2002 - Keeping Good People
Volume 18, September 2002 - Organizational Culture
Volume 19, October 2002 - Lean Does Not Have to Be Mean
Volume 20, November 2002 - Speaking from the Heart
Volume 21, December 2002 - Joy in the Workplace
Volume 22, January 2003 - Personal Change
Volume 23, February 2003 - Evolving Workplaces: Telework
Volume 24, March 2003 - The Leader as Storyteller
Volume 25, April 2003 - When Enough is Not Enough
Volume 26, May 2003 - Creative Expression
Volume 27, June 2003 - Facilitative Leadership
Volume 28, July 2003 - Pride in Work
Volume 29, August 2003 - Transformation
Volume 30, September 2003 - Effective Listening
Volume 31, October 2003 - Optimism
Volume 32, November 2003 - Renewing Ourselves
Volume 33, December, 2003 - The Gift
Simply visit our website http://www.mkkey.com
and
click on "Subscribe to our Newsletter/Get Back Issues."
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Contact:
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Psychologist
Key Associates
Nashville, Tennessee
phone (615) 665-1622/fax (615) 665-8902