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KEYZINE: An e-zine for LEADERS:
ABOUT THE PEOPLE PART OF BUSINESS
Volume 40, July 2004
Publisher: © Key Associates, 2004
ISSN # 1545-8873
http://www.mkkey.com
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This Issue: On "Building Community"
This is a monthly electronic magazine for anyone
who wants to be
a better leader, coach, facilitator,
or simply, to tune up their people skills. It is a
complimentary publication, devoted to the
next
evolution of Quality Thinking.
Contents:
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WHAT'S HOT IN LEADERSHIP
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RECOGNIZING THAT YOUR ORGANIZATION
IS A COMMUNITY AND ENHAMCING THAT
COMMUNITY.
BUILDING ON INTRINSIC MOTIVATION:
Deep longings for community, meaning, dignity,
and love in our organizational lives.
SEEING YOUR SYSTEM AS A TOTALITY
OF INTERDEPENDENT PARTS, ALIGNED
FOR A COMMON AIM. USING SYSTEMS
TECHNOLOGY TO ENHANCE COMMUNITY.
GIVING BACK TO THE COMMUNITY OF
WHICH YOU ARE A PART.
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MAINTAINING YOURSELF AS A LEADER
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An organization is a collection of people in
common pursuit. Increasingly, people
come to work in search of more than a job;
they crave meaning and a sense of belonging
to something important. Peter Block says that
organizations are the new cathedrals.
Building community is about weaving relationships,
nurturing growth, and caring. To engage your
community, polish your skills in facilitating groups,
listening, and communicating. Celebrate. Foster
the exchange of resources among the citizens,
there for a common purpose. You create the context
and set the tempo, they fill in the music.
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FREQUENTLY ASKED QUESTIONS
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How do you create community?
First, note that we are all "joiners." Belonging
to the inner group of any organization results
in a sense of purpose, usefulness, and appreciation.
Invite
"belonging" from the beginning. Hiring,
orientation, coaching, all oriented to the purpose
and values of the organization. There is no
manual on culture, but the new initiate can
clearly see what behaviors are expected.
Use ritual in their induction. Reinforce their
place in the community, and elevate to others
how their job role contributes to the whole.
This says to all that there are no unimportant players.
An exercise I have used to weave a culture together
capitalizes on stories. I divide the organization into generations
and invite them to share stories about their era. See:
http://www.mkkey.com/Key%20Associates/Pubcultstory.htm
We are stuck in silos, guilds, castes,
different
geographies. How do I begin to break down
these barriers and integrate the system?
It is our organizational design and rigid chains
of command that have put people in boxes and
kept them there. Add to that, naming the boxes
(=teams), limiting cross-communication, urging
them to turn a profit, make budget, meet goals,
without regard for the other boxes. Keeping
score by box titles. It is the perfect set-up
for internal competition. You have a collective
of small communities, with some rough roads
between them.
What if you began by defining the WE as
the entire community, in which all of us win
or none of us? Using tools, such as shared vision,
planning together, open meetings and dialogue,
shared rewards and recognition, plentiful
information, working in fluid partnerships--
with freedom to combine, reconfigure, and disband as
it makes sense. And keeping score as One.
I have heard of organizations that give employees
time
off for community service. Is this advisable?
It would be easier just to collect money, wouldn't it?
Anita Roddick, CEO of The Body Shop, feels
she has the unprecedented opportunity to create
a special place where community service is honored and
celebrated as part of the workplace day. There, you
can bring your heart to work with you. Employees
take externships to places like Romanian orphanages.
When they return with fire in their eyes, proclaiming
"This is the real me," you know they have connected
to a noble purpose. She calls it "socially engaged
spirituality."
Their trucks are billboards addressing war,
poverty, and ignorance. Every shop undertakes its
own community project, on company time. Their
products are allied with causes. Employees can
take a half-day a month for community action.
Business, she believes, can and must be a force
for social change. With this mission, she is
building community and connecting her business
to the larger world community.
I am self-employed and work alone. Where do I find a community?
You have to create your own. Join professional
societies, create marketing action groups, find
ways to network and learn with others. Many
people are joining or hosting virtual communities.
See our back issue on Evolving Workplaces: Telework,
Volume 23,
February 2003
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EDUCATIONAL OPPORTUNITIES
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Key Associates can help you integrate your
organization via Visioning Conferences:
http://www.mkkey.com/Key%20Associates/FutureSearch.htm
and build a Culture of Service:
http://www.mkkey.com/Key%20Associates/ArchitectingCulture.htm
A comprehensive site on systems thinking:
http://www.css.edu/users/dswenson/web/System.htm
Synergy and reintegration in the science of systems thinking:
http://www.systemsthinkingpress.com/
Enterprise-wide change workshop:
http://csmintl.premierdomain.com/enterprise-wide_change.htm
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OTHER USEFUL WEBSITES
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Open agenda conferences to build synergy:
http://www.communitycollaboration.net/id27.htm
A virtual community of community builders:
http://www.vision-nest.com/cbw/
How about building community on-line?
http://www.fullcirc.com/community/communitymanual.htm
Use open space technology to build community:
http://www.openspaceworld.org/english/openspace.html
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ARTICLES/PUBLICATIONS
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See related topics in prior e-zines:
Volume
10, January 2002 - Meetings
Volume
14, May 2002 - Learning Organizations
Volume
27, June 2003 - Facilitative Leadership
Volume 28,
July 2003 - Pride in Work
Volume
39, June 2004 - Bureaucracy
Bibliography on Systems Thinking:
http://www.systemsthinkingpress.com/systemsbiblio.htm
Community Psychology reading list:
http://www.radpsynet.org/teaching/odonnell.html#Community
Please check our Back Issues:
Volume 1, April 2001-On Leadership
Volume 2, May 2001- On Innovation
Volume 3, June 2001-On Coaching
Volume 4, July 2001-On Change
Volume 5, August 2001 -On Spirit at Work
Volume
6, September 2001 - On Stress
Reactions to Terrorism and Major Disasters
Volume 7, October 2001 - On Mediating Conflict
Volume 8, November 2001 - On Keeping Customers
(Volume 9 - A survey for subscribers only)
Volume 10, January 2002 - Meetings
Volume 11, February 2002 - Teams
Volume 12, March 2002 - Facilitation
Volume 13, April 2002 - Trust & Integrity
Volume 14, May 2002 - Learning Organizations
Volume 15, June 2002 - Motivation
Volume 16, July 2002 - Dealing with Difficult People
Volume 17, August 2002 - Keeping Good People
Volume 18, September 2002 - Organizational Culture
Volume 19, October 2002 - Lean Does Not Have to Be Mean
Volume 20, November 2002 - Speaking from the Heart
Volume 21, December 2002 - Joy in the Workplace
Volume 22, January 2003 - Personal Change
Volume 23, February 2003 - Evolving Workplaces: Telework
Volume 24, March 2003 - The Leader as Storyteller
Volume 25, April 2003 - When Enough is Not Enough
Volume 26, May 2003 - Creative Expression
Volume 27, June 2003 - Facilitative Leadership
Volume 28, July 2003 - Pride in Work
Volume 29, August 2003 - Transformation
Volume 30, September 2003 - Effective Listening
Volume 31, October 2003 - Optimism
Volume 32, November 2003 - Renewing Ourselves
Volume 33, December, 2003 - The Gift
Volume 34, January 2004 - Ethics
Volume 35, February 2004 - Employees as Customers
Volume 36, March 2004 - Valuing Diversity
Volume 37, April 2005 - Dialogue: Thinking Together
Volume 38, May 2004 - Cynicism
Volume 39, June 2004 - Bureaucracy
Simply visit our website http://www.mkkey.com
and
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Contact:
M. K. Key, Ph.D.
Psychologist
Key Associates
Nashville, Tennessee
phone (615) 665-1622/fax (615) 665-8902
keyassocs@mindspring.com