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      KEYZINE: An e-zine for LEADERS:
     ABOUT THE PEOPLE PART OF BUSINESS
                
Volume 40, July 2004
    Publisher: © Key Associates, 2004
              ISSN # 1545-8873
           http://www.mkkey.com

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This Issue: On "Building Community"

This is a monthly electronic magazine for anyone 
who wants to be a better leader, coach, facilitator, 
or simply, to tune up their people skills.  It is a 
complimentary publication, devoted to the
next
evolution of Quality Thinking.

View Earlier Issues

Contents:

 
"Without a sense of caring, there can be no sense of community."
          
-- Anthony J. D'Angelo

"Never doubt that a small group of thoughtful, committed 
citizens can change the world. Indeed, it is the only thing 
that ever has."
          
-- Margaret Mead 

"A community is like a ship; everyone ought to be 
prepared to take the helm."
-- Henrik Ibsen

"I want to work for a company that contributes to 
and is part of the community. I want something 
not just to invest in. I want something to believe in."
-- Anita Roddick
 

**************************************
WHAT'S HOT IN LEADERSHIP
**************************************
RECOGNIZING THAT YOUR ORGANIZATION
IS A COMMUNITY AND ENHAMCING THAT 
COMMUNITY.

BUILDING ON INTRINSIC MOTIVATION:
Deep longings for community, meaning, dignity,
and love in our organizational lives.

SEEING YOUR SYSTEM AS A TOTALITY
OF INTERDEPENDENT PARTS, ALIGNED
FOR A COMMON AIM.  USING SYSTEMS
TECHNOLOGY TO ENHANCE COMMUNITY.

GIVING BACK TO THE COMMUNITY OF 
WHICH YOU ARE A PART.

***************************************
MAINTAINING YOURSELF AS A LEADER
***************************************
An organization is a collection of people in 
common pursuit.  Increasingly, people
come to work in search of more than a job;  
they crave meaning and a sense of belonging
to something important.  Peter Block says that
organizations are the new cathedrals.

Building community is about weaving relationships,
nurturing growth, and caring.
  To engage your 
community, polish your skills in facilitating groups, 
listening, and communicating.  Celebrate.  Foster 
the exchange of resources among the citizens, 
there for a common purpose.  You create the context
and set the tempo, they fill in the music.

**************************************
FREQUENTLY ASKED QUESTIONS
**************************************
How do you create community? 

First, note that we are all "joiners."  Belonging 
to the inner group of any organization results 
in a sense of purpose, usefulness, and appreciation.  

Invite "belonging" from the beginning.  Hiring, 
orientation, coaching, all oriented to the purpose 
and values of the organization.  There is no 
manual on culture, but the new initiate can 
clearly see what behaviors are expected.  
Use ritual in their induction.  Reinforce their 
place in the community, and elevate to others 
how their job role contributes to the whole.  
This says to all that there are no unimportant players.   

An exercise I have used to weave a culture together
capitalizes on stories.  I divide the organization into generations 
and invite them to share stories about their era.  See:
http://www.mkkey.com/Key%20Associates/Pubcultstory.htm 

 

We are stuck in silos, guilds, castes, different 
geographies.  How do I begin to break down 
these barriers and integrate the system?

It is our organizational design and rigid chains 
of command that have put people in boxes and 
kept them there.  Add to that, naming the boxes 
(=teams), limiting cross-communication, urging 
them to turn a profit, make budget, meet goals,
without regard for the other boxes.  Keeping 
score by box titles.  It is the  perfect set-up 
for internal competition.  You have a collective
of small communities, with some rough roads 
between them.

What if you began by defining the WE as 
the entire community, in which all of us win 
or none of us?  Using tools, such as shared vision, 
planning together, open meetings and dialogue,
shared rewards and recognition, plentiful 
information, working in fluid partnerships--
with freedom to combine, reconfigure, and disband as
it makes sense.  And keeping score as One.


I have heard of organizations that give employees time
off for community service.  Is this advisable?

It would be easier just to collect money, wouldn't it?

Anita Roddick, CEO of The Body Shop, feels
she has the unprecedented opportunity to create 
a special place where community service is honored and
celebrated as part of the workplace day.  There, you 
can bring your heart to work with you.  Employees
take externships to places like Romanian orphanages.  
When they return with  fire in their eyes, proclaiming
"This is the real me," you know they have connected 
to a noble purpose.  She calls it "socially engaged 
spirituality." 

Their trucks are billboards addressing war,
poverty, and ignorance.  Every shop undertakes its 
own  community project, on company time.  Their
products are allied with causes.  Employees can 
take a half-day a month for community action.  
Business, she believes, can and must be a force 
for social change.  With this mission, she is 
building community and connecting her business 
to the larger world community.

 

I am self-employed and work alone.  Where do I find a community?

You have to create your own.   Join professional 
societies, create marketing action groups, find
ways to network and learn with others.  Many 
people are joining or hosting virtual communities.

See our back issue on Evolving Workplaces: Telework,
Volume 23, February 2003 

**************************************
EDUCATIONAL OPPORTUNITIES
**************************************
Key Associates can help you integrate your  
organization via Visioning Conferences:
http://www.mkkey.com/Key%20Associates/FutureSearch.htm
and build a Culture of Service:
http://www.mkkey.com/Key%20Associates/ArchitectingCulture.htm 

A comprehensive site on systems thinking:
http://www.css.edu/users/dswenson/web/System.htm

Synergy and reintegration in the science of systems thinking:
http://www.systemsthinkingpress.com/

Enterprise-wide change workshop:
http://csmintl.premierdomain.com/enterprise-wide_change.htm


**************************************
OTHER USEFUL WEBSITES 
**************************************
Open agenda conferences to build synergy:
http://www.communitycollaboration.net/id27.htm

A virtual community of community builders:
http://www.vision-nest.com/cbw/

How about building community on-line?
http://www.fullcirc.com/community/communitymanual.htm

Use open space technology to build community:
http://www.openspaceworld.org/english/openspace.html 


**************************************
ARTICLES/PUBLICATIONS                              
************************************** 
See related topics in prior e-zines:

Volume 10, January 2002 - Meetings
Volume 14, May 2002 - Learning Organizations

Volume 27, June 2003 - Facilitative Leadership
Volume 28, July 2003 - Pride in Work
Volume 39, June 2004 - Bureaucracy

Bibliography on Systems Thinking:

http://www.systemsthinkingpress.com/systemsbiblio.htm

Community Psychology reading list:

http://www.radpsynet.org/teaching/odonnell.html#Community

 

 

Please check our Back Issues:

Volume 1, April 2001-On Leadership

Volume 2, May 2001- On Innovation

Volume 3, June 2001-On Coaching

Volume 4, July 2001-On Change

Volume 5, August 2001 -On Spirit at Work

Volume 6, September 2001 - On Stress 
Reactions to Terrorism and Major Disasters

Volume 7, October 2001 - On Mediating Conflict  

Volume 8, November 2001 - On Keeping Customers 

(Volume 9 - A survey for subscribers only)

Volume 10, January 2002 - Meetings

Volume 11, February 2002 - Teams

Volume 12, March 2002 - Facilitation

Volume 13, April 2002 - Trust & Integrity

Volume 14, May 2002 - Learning Organizations

Volume 15, June 2002 - Motivation

Volume 16, July 2002 - Dealing with Difficult People

Volume 17, August 2002 - Keeping Good People

Volume 18, September 2002 - Organizational Culture

Volume 19, October 2002 - Lean Does Not Have to Be Mean

Volume 20, November 2002 - Speaking from the Heart

Volume 21, December 2002 - Joy in the Workplace

Volume 22, January 2003 - Personal Change

Volume 23, February 2003 - Evolving Workplaces: Telework

Volume 24, March 2003 - The Leader as Storyteller

Volume 25, April 2003 - When Enough is Not Enough

Volume 26, May 2003 - Creative Expression

Volume 27, June 2003 - Facilitative Leadership

Volume 28, July 2003 - Pride in Work

Volume 29, August 2003 - Transformation

Volume 30, September 2003 - Effective Listening

Volume 31, October 2003 - Optimism

Volume 32, November 2003 - Renewing Ourselves

Volume 33, December, 2003 - The Gift

Volume 34, January 2004 - Ethics

Volume 35, February 2004 - Employees as Customers

Volume 36, March 2004 - Valuing Diversity

Volume 37, April 2005 - Dialogue: Thinking Together

Volume 38, May 2004 - Cynicism

Volume 39, June 2004 - Bureaucracy

Simply visit our website http://www.mkkey.com and 
click on "Subscribe to our Newsletter/Get Back Issues."


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Contact:

M. K. Key, Ph.D.
Psychologist
Key Associates
Nashville, Tennessee
phone (615) 665-1622/fax (615) 665-8902
keyassocs@mindspring.com
 

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