Publications

Books

Deal, T.E., and Key, M. K. Corporate Celebration: Play, Purpose, and Profit at Work . San Francisco: Berrott-Kohler, 1998.

Key, M. K. Managing Change in Healthcare: Innovative Solutions for People-based Organizations. Chicago: McGraw-Hill, 1999.

Key, M. K., Guinane, C.G., and Smith, M.S. Thought Packages that Produce Results: Just-In-Time Training Modules for Continuous Improvement. Quorum Health Resources, Inc., 1997.

Shadur, K., Herlin, N. Guinane, C., Key M. K. et al. The Manual for Designing Change in Healthcare. Chicago: McGraw-Hill, 1997.

Facilitated Exercises: Yours for free! Click and view!

Articles

Fisher, S & Key, M. K. Helping others deal with change. In Arthur VanGundy. 101 Great Activities & Games . San Franciso: Jossey-Bass, 1998.

Gorsuch, R.L., and Key, M. K. Abnormalities of pregnancy as a function of anxiety and life stress. Psychosomatic Medicine , 1974, 36(4), 352-362.

Key, M. K. The Human Flowchart: Understanding Work as a Process.. In Elaine Beich (Ed.), The 2012 Pfeiffer Annual: Consulting. John Wiley & Sons, 2012, 39-43.

Key, M. K. Barnyard Basics: Avoiding Communication Foibles. In Elaine Beich (Ed.), The 2012 Pfeiffer Annual: Training. John Wiley & Sons, 2012, 27-30.

Key, M. K. Burrs in the Saddle: A Way to Create Workshop Dialogue. In Elaine Beich (Ed.), The 2010 Pfeiffer Annual: Training. John Wiley & Sons, 2010, 141-143.

Key, M. K. Humanity Training: Exploring Sterotyping. The 2009 Pfeiffer Annual: Experiential Learning Activities. John Wiley & Sons, 2009, 25-30.

Key, M. K. Employee Attitude Surveys: Whine or Whine Not? The 2008 Pfeiffer Annual: Experiential Learning Activities. John Wiley & Sons, 2008, 225-230.

Key, M. K. (1) “Peers Cheer Peers” Awards Ceremony; (2) Squeezeplay Course Review; and (3) Tents Tell All: Myriads of Uses for Table Tents. The Trainers Warehouse of Games: Fun and Energizing Ways to Enhance Learning. Pfeiffer, 2007.

Key, M. K. Doubling up on creativity. In Beich, Elaine (Ed.). 90 World Class Activities by 90 World Class Trainers. San Francisco: Pfeiffer-Jossey-Bass, 2007.

Key, M. K. What is sexual harassment? Examining the gray areas. The 2007 Pfeiffer Annual: Consulting. John Wiley & Sons, 2007, 21-31.

Key, M. K. Do Differences divide us? Learning about diversity. The 2006 Pfeiffer Annual: Training. John Wiley & Sons, 2006, 11-13.

Key, M. K. The systemization of facilitation. The 2005 Annual: Training, John Wiley & Sons, Inc., 2005, 235-243.

Key, M. K. Using openers to connect people and their work. The 2005 Annual: Training, John Wiley & Sons, Inc., 2005, 79-80.

Key, M. K. Spotlight dance: Building a base of common knowledge. The 2004 Annual: Training, John Wiley & Sons, Inc., 2004, 51-53.

Key, M. K. Words that heal. News from SPOHNC, vol.12(5), February 2003, pp.5-6.

Key, M. K. The language of healing. Coping. March-April, 2002, p. 43.

Key, M. K. Decision-making: Voting with your feet. The 2003 Annual: Volume 2, Consulting, John Wiley & Sons, Inc., 2003, 37-39.

Key, M. K. Pink slip: Dealing with organizational change. The 2002 Annual; Experiential Learning . Volume 2, San Francisco: Pfeiffer-Jossey-Bass, 2001.

Key, M. K. A method for mediating conflict among differing mindsets. Journal of Healthcare Quality . November-December, 2000, 22(6), 4-8.

Key, M. K. Cultural story-weaving. The 2001 Annual . San Francisco: Pfeiffer-Jossey-Bass, 2000.

Key, M. K. Exploring the range of facilitation intervention. The 2000 Annual . San Francisco: Pfeiffer-Jossey-Bass, 1999.

Key, M. K. Using the grid structure to apply consensus decision-making tools. 1996 H.R. Handbook , 1996.

Key, M. K. Across the great divide: A method for mediating differences. 1995 H.R. Handbook , 1996, 397-401.

Key, M. K. Ideal work place: Creating a team vision. The 1996 Annual: Vol. 2, Consulting . San Diego, Pfieffer & Co., 1995, 45-56.

Key, M. K. Fishing for "why?:" The affinity cause-and-effect diagram. The 1995 Annual: Developing Human Resources . San Diego: Pfieffer & Co., 1975, 21-27.

Key, M. K. The role of contracting in quality improvement. Quality Matters , October 1992, 1(1), 22.

Key, M. K. How to use focus groups to gain customer knowledge. Quality Matters , November 1992, 1(2), 21.

Key, M. K. Pain: That.? sensation. In B. Rabin (Ed.), The Psychology of Disability . Santa Ana, CA: Joyce Publication, 1976.

Key, M. K., Broussard, K & D.J. Ottensmeyer. Quality assurance programming: Process and pitfalls. Group Practice News , August/September, 1988, 32-34.

Key, M. K., Coleman, B. and Robinson, J. Developing center policy to assure client rights. Breakthrough , Tennessee Department of Mental Health and Mental Retardation, 9(1), Winter 1980, 12-13.

Key, M. K. & Fisher, S. Creating an aim: articulating purpose, vision, values. In Arthur VanGundy (1998). 101 Great Activities & Games . San Francisco: Jossey-Bass.

Key, M. K. Portis, C. Helping others deal with change. In Arthur VanGundy (1998). 101 Great Activates & Games . San Francisco: Jossey-Bass.

Key, M. K. & Nordloh, J. Group meetings: Innovative and creative communication tools. The 1998 Annual; Vol. 2 , 1998.

Key, M. K. & Ottensmeyer, D.J. Managed care puts a clamp on costs. Personnel , 67(9), September 1990, 29-32.

Key, M. K., Poor, G. & B. Lowry. Board education borrows form adult learning: The board's role and CQI. Healthcare Strategic Management , March 1995, 13(3). 23-23.

Mills, H.L. and Key, M. K. The process for developing a productivity system. Productivity and State Manpower Development . Atlanta: Southern Regional Education Board, 1982, 35-46.

Nickle, B. & Key, M. K. Forcefield analysis: The broomstick demonstration. In Arthur VanGundy (1998). 101 Great Activities & Games . San Francisco: Jossey-Bass.

Ottensmeyer, D.J. & Key, M. K. Lessons learned hiring HMO medical directors. Healthcare Management Review , 16(2), Spring 1991, 21-30.

Ottensmeyer, D.J. & Key, M. K. Mining physician potential: The physician as hospital executive. Healthcare Executive , 4(5), September/October 1989, 240-26.

Ottensmeyer, D.J. & Key, M. K. Quality assurance in a proprietary managed care system. Utilization Review and Quality Assurance , 3(3), August 1988, 1-4.

Ottensmeyer, D.J. & Key, M. K. The unique contribution of the physician executive to health care management. In R. Schenke. The Physician in Management (2nd ed.). American Academy of Medical Directors, 1988, 50-64.

Sobell, L.C. and Key, M. K. Program evaluation training: A collaborative university-CMHC venture. Professional Psychology , 13(2), April 1982, 318-321.


	Publications Books Deal, T.E., and Key, M. K. Corporate Celebration: Play, Purpose, and Profit at Work . San Francisco: Berrott-Kohler, 1998. Key, M. K. Managing Change in Healthcare: Innovative Solutions for People-based Organizations. Chicago: McGraw-Hill, 1999. Key, M. K., Guinane, C.G., and Smith, M.S. Thought Packages that Produce Results: Just-In-Time Training Modules for Continuous Improvement. Quorum Health Resources, Inc., 1997. *Shadur, K., Herlin, N. Guinane, C., Key M. K. et al. The Manual for Designing Change in Healthcare.* Chicago: McGraw-Hill, 1997. Facilitated Exercises: Yours for free! Click and view! Articles Fisher, S & Key, M. K. Helping others deal with change. In Arthur VanGundy. 101 Great Activities & Games . San Franciso: Jossey-Bass, 1998. Gorsuch, R.L., and Key, M. K. Abnormalities of pregnancy as a function of anxiety and life stress. Psychosomatic Medicine , 1974, 36(4), 352-362. Key, M. K. The Human Flowchart: Understanding Work as a Process.. In Elaine Beich (Ed.), The 2012 Pfeiffer Annual: Consulting. John Wiley & Sons, 2012, 39-43. Key, M. K. Barnyard Basics: Avoiding Communication Foibles. In Elaine Beich (Ed.), The 2012 Pfeiffer Annual: Training. John Wiley & Sons, 2012, 27-30. Key, M. K. Burrs in the Saddle: A Way to Create Workshop Dialogue. In Elaine Beich (Ed.), The 2010 Pfeiffer Annual: Training. John Wiley & Sons, 2010, 141-143. Key, M. K. Humanity Training: Exploring Sterotyping. The 2009 Pfeiffer Annual: Experiential Learning Activities. John Wiley & Sons, 2009, 25-30. Key, M. K. Employee Attitude Surveys: Whine or Whine Not? The 2008 Pfeiffer Annual: Experiential Learning Activities. John Wiley & Sons, 2008, 225-230. Key, M. K. (1) “Peers Cheer Peers” Awards Ceremony; (2) Squeezeplay Course Review; and (3) Tents Tell All: Myriads of Uses for Table Tents*. The Trainers Warehouse of Games: Fun and Energizing Ways to Enhance Learning.* Pfeiffer, 2007. *Key, M. K. Doubling up on creativity. In Beich, Elaine (Ed.). 90 World Class Activities by 90 World Class Trainers. San Francisco: Pfeiffer-Jossey-Bass, 2007.* *Key, M. K. What is sexual harassment? Examining the gray areas. The 2007 Pfeiffer Annual: Consulting. John Wiley & Sons, 2007, 21-31.* *Key, M. K. Do Differences divide us? Learning about diversity. The 2006 Pfeiffer Annual: Training. John Wiley & Sons, 2006, 11-13.* *Key, M. K. The systemization of facilitation. The 2005 Annual: Training, John Wiley & Sons, Inc., 2005, 235-243.* *Key, M. K. Using openers to connect people and their work. The 2005 Annual: Training, John Wiley & Sons, Inc., 2005, 79-80.* *Key, M. K. Spotlight dance: Building a base of common knowledge. The 2004 Annual: Training, John Wiley & Sons, Inc., 2004, 51-53.* *Key, M. K. Words that heal. News from SPOHNC, vol.12(5), February 2003, pp.5-6.* *Key, M. K. The language of healing. Coping. March-April, 2002, p. 43.* *Key, M. K. Decision-making: Voting with your feet. The 2003 Annual: Volume 2, Consulting, John Wiley & Sons, Inc., 2003, 37-39.* *Key, M. K. Pink slip: Dealing with organizational change. The 2002 Annual; Experiential Learning* . Volume 2, San Francisco: Pfeiffer-Jossey-Bass, 2001. Key, M. K. A method for mediating conflict among differing mindsets. Journal of Healthcare Quality . November-December, 2000, 22(6), 4-8. Key, M. K. Cultural story-weaving. The 2001 Annual . San Francisco: Pfeiffer-Jossey-Bass, 2000. Key, M. K. Exploring the range of facilitation intervention. The 2000 Annual . San Francisco: Pfeiffer-Jossey-Bass, 1999. Key, M. K. Using the grid structure to apply consensus decision-making tools. 1996 H.R. Handbook , 1996. Key, M. K. Across the great divide: A method for mediating differences. 1995 H.R. Handbook , 1996, 397-401. Key, M. K. Ideal work place: Creating a team vision. The 1996 Annual: Vol. 2, Consulting . San Diego, Pfieffer & Co., 1995, 45-56. Key, M. K. Fishing for "why?:" The affinity cause-and-effect diagram. The 1995 Annual: Developing Human Resources . San Diego: Pfieffer & Co., 1975, 21-27. Key, M. K. The role of contracting in quality improvement. Quality Matters , October 1992, 1(1), 22. Key, M. K. How to use focus groups to gain customer knowledge. Quality Matters , November 1992, 1(2), 21. Key, M. K. Pain: That.? sensation. In B. Rabin (Ed.), The Psychology of Disability . Santa Ana, CA: Joyce Publication, 1976. Key, M. K., Broussard, K & D.J. Ottensmeyer. Quality assurance programming: Process and pitfalls. Group Practice News , August/September, 1988, 32-34.** Key, M. K., Coleman, B. and Robinson, J. Developing center policy to assure client rights. Breakthrough , Tennessee Department of Mental Health and Mental Retardation, 9(1), Winter 1980, 12-13. *Key, M. K. & Fisher, S. Creating an aim: articulating purpose, vision, values. In Arthur VanGundy (1998). 101 Great Activities & Games* . San Francisco: Jossey-Bass. Key, M. K. Portis, C. Helping others deal with change. In Arthur VanGundy (1998). 101 Great Activates & Games . San Francisco: Jossey-Bass. Key, M. K. & Nordloh, J. Group meetings: Innovative and creative communication tools. The 1998 Annual; Vol. 2 , 1998. Key, M. K. & Ottensmeyer, D.J. Managed care puts a clamp on costs. Personnel , 67(9), September 1990, 29-32. Key, M. K., Poor, G. & B. Lowry. Board education borrows form adult learning: The board's role and CQI. Healthcare Strategic Management , March 1995, 13(3). 23-23.** Mills, H.L. and Key, M. K. The process for developing a productivity system. Productivity and State Manpower Development . Atlanta: Southern Regional Education Board, 1982, 35-46. Nickle, B. & Key, M. K. Forcefield analysis: The broomstick demonstration. In Arthur VanGundy (1998). 101 Great Activities & Games . San Francisco: Jossey-Bass. *Ottensmeyer, D.J. & Key, M. K. Lessons learned hiring HMO medical directors. Healthcare Management Review* , 16(2), Spring 1991, 21-30. Ottensmeyer, D.J. & Key, M. K. Mining physician potential: The physician as hospital executive. Healthcare Executive , 4(5), September/October 1989, 240-26. Ottensmeyer, D.J. & Key, M. K. Quality assurance in a proprietary managed care system. Utilization Review and Quality Assurance , 3(3), August 1988, 1-4.** Ottensmeyer, D.J. & Key, M. K. The unique contribution of the physician executive to health care management. In R. Schenke. The Physician in Management (2nd ed.). American Academy of Medical Directors, 1988, 50-64. *Sobell, L.C. and Key, M. K. Program evaluation training: A collaborative university-CMHC venture. Professional Psychology* , 13(2), April 1982, 318-321.**